How Do I Contact Facebook Customer Service (Detailed Information)

If you encounter any issue using Facebook, you must instantly contact Facebook Customer Service. Getting Help from Facebook can be difficult.

But no worries, we’ve mentioned some ways to help you contact customer service in this guide. However, you can call, email, or chat with someone on Facebook.

For further information, keep reading the post to learn how to talk to someone on Facebook. This you can do if you are a business account holder or personal user. So, without wasting time, let’s begin.

Do you need to contact Facebook Customer Service?

Before using the option mentioned below regarding Facebook problems, contacting friends, family, or co-worker is essential. You need to get in touch with them and ask if they are encountering the same issue that you are. If the problem is the same, there is no need to contact Facebook customer service.

This is because the platform is already working on the solution. If you face a problem with your Facebook account, try logging in using a different device. If you’re using a phone, try logging into your account using a computer or tablet. Moreover, if you don’t resolve the problem using this method, move to the next section. 

How to get Facebook Customer Service by email?

You can use separate Facebook email addresses to get Help with Facebook customer service to resolve different problems. However, if you need instant Help, you can use Facebook’s direct contact forms. 

  • You must use if your account is disabled and you cannot recover it. 
  • If you want to send information regarding disabling your account, use the email address. 
  • To get information regarding press and media, you must use the email address. 
  • Write to the email address if you are with law enforcement 
  • Send a message to to report a scam. 

Ways to connect Facebook Customer Service by phone

First, you may know that Facebook does not support phones, so contacting customer service might be challenging. Thus, if you are facing problems related to your Facebook account, you need to log into your account. 

After that, you will see the downward arrow key at the top-right corner. Tap on it and select the option Help & Support. Once done, choose Support Inbox, Report a Problem, and Help Centre. 

How to contact Facebook Customer Service via Live Chat?

On Facebook, the live chat option is not available for all users. However, not all but some English speaking users can see this option. If you have any queries, you can contact a Support Representative if required. 

  • Visit; if you’re a Facebook creator in the US. However, you can chat with a representative on this page if a chat option is found.
  • If you cannot sign into your account, you’ll be redirected to speak with a live support representative. This is possible if chat support is available in your area.

Facebook Customer Service direct contact forms

Facebook offers contact forms for several common user problems. Please fill out these forms and send them directly through email. You can use this form in various ways:

  1. Go to if your account was disabled. 
  2. You must use if your advertising account was disabled. 
  3. If you are finding issues while making payments, use
  4. Visit if your email is already used while signing up. 

The Bottom Line

Using the ways mentioned above, you can reach Facebook Customer Service. Once you contact them, you can get instant assistance related to your problems. Besides, if you still encounter any issues, write in the comment box below. 


Does Facebook have a live chat?

No, Facebook doesn’t offer a live chat support option.

Can I contact Facebook to recover my account?

Follow the below steps to recover an old Facebook account:

  • First, go to the Profile of the history that you want to recover 
  • After that, below the cover photo, click on More option 
  • And then, choose to Find Support or report
  • Now, hit on Something else, and then press Submit button
  • Once done, follow the on-screen prompts. 

How do I chat with Meta support?

If you are a Facebook business user, tap Help and then on Help again in the sub-menu. A new menu will appear where you must choose topics or enter information. Once done, start a chat with the Facebook representative team.

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